“RMA” REQUEST TEMPLATE

(RETURN MATERIAL AUTHORIZATION)

Please fill out the following form. For concerns or questions contact the following email address:

assistenza@comastridistribution.com.

In order to protect the safety of our staff, it is necessary that the instrument, before being shipped, be thoroughly cleaned to remove the presence of toxic or foul-smelling substances.

BEFORE SHIPPING TO COMASTRI DISTRIBUTION IT IS NECESSARY TO HAVE THE AUTHORIZATION OF THE STAFF IN CHARGE

Information

Date

Phone number

Company name

Contact person

E-mail address

Instrument information

Model

Serial Number

Date of purchase

Detailed description of the problem

Please describe the defect found especially if it is occasional, or occurs under particular conditions.

Contractual acceptances

Fixed opening and handling fee of €100.00. The fixed opening and handling cost will not be charged to instruments covered by Comastri Distribution warranty. In the event that the instrument, although covered by warranty, reports a damage attributable to the end user or installer (e.g. incorrect electrical connections, incorrect configuration or installation, mechanical breakage due to carelessness, etc.) will be charged the above-mentioned fixed costs of opening and practice management. Repair timeline: 10 working days after offer acceptance. Repair warranty: 3 months. Shipping charged to customer. After 30 working days have passed without the offer being turned into an order, the material will be returned at the customer's expense.

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I acknowledge that I have read and understand the policy in accordance with art 13 of the EU Regulation 2016/679, and I give my consent to the processing and communication of my data qualified as personal by the aforementioned Regulation by the Data Controller, with particular regard to the categories of special data within the limits, for the purposes and for the duration specified in the information notice.

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“RMA” REQUEST TEMPLATE

(RETURN MATERIAL AUTHORIZATION)

Information

Instrument information

Categories

Categories

Information and conditions

Information and conditions

Your account

Your account

Payments available